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PRIVACY POLICY
When using the services of VinBase.AI, customers need to provide us with their accurate personal information. We are responsible for protecting and securing your information on our system.
This document describes the information we collect, why we must collect it, how we use it, and disclose it on our application.
The content of this policy is very important. We hope you take some time to read and understand it fully. This policy may change from time to time, so we recommend that you go back to review this page for the most updated information.
I. Collection of Personal Data and Information
To distinguish one member from another, we need to collect different personal information from our customers.
We can collect information on the website https://vinbase.ai/ in two ways:
  1. Directly: using full name, email address, phone number, company… that you use to register for news or comment
  2. Indirectly: using IP addresses, computer operation systems, demography, types of browsers…
The collection of user information via the website https://vinbase.ai/ will allow us to:
  • Fulfill customer demands regarding our products and services and record order information to ensure compliance to customer request;
  • Contact customers to develop business relationship;
  • Contact customers for marketing purposes: surveys, promotions and discounts… from VinBigdata;
  • Announce updates from our companies; provide prompt support for customers in the case of complaints;
  • Comply to current legal regulations;
  • If you do not wish to provide necessary information to handle your request, we may not be able to provide appropriate services.
Website https://vinbase.ai/ collects customers information regarding:
  • Full name
  • Email address
  • Phone number
  • Address
  • Products
  • Additional information (if available)
II. Use of Personal Information
We immensely value customer privacy. We will not use customer information for non-value-added purposes for customers. We will not sell or exchange customer information for any third-parties. However, we will use customer data with consideration under several circumstances:
  • Customer consent.
  • Protecting the rights of the company and partners: We only provide personal data only when we are sure that such information can protect the rights and properties of the company as well as our partners. We only use your data in accordance with the Law of Vietnam.
  • Conforming to the request of government agencies that is according to the Law of Vietnam.
  • In some urgent cases in which we need to provide customer data such as third-party sponsored promotions, we will notify you before your information is used. You have the right to decide the information usage or participation.
III. Storage of Personal Information
We will store personal information within our internal systems as we are providing services, until we have completed the purpose of collection, or when customers request information deletion.
Address of The Unit Collecting & Managing Personal Information
  • VinBigdata Joint Stock Company
  • Website: https://vinbigdata.org/en/about/
  • Head office: Symphony Office Buiding, Chu Huy Man Street, Vinhomes- Riverside Ecological Urban Area, Phuc Loi Ward, Long Bien District, Hanoi, Viet Nam
  • Office: Floor 9th, Century Tower, Times City, 458 Minh Khai, Vinh Tuy Ward, Hai Ba Trung District, Hanoi, Viet Nam
  • Email: info@vinbigdata.org
IV. Methods and Tools For Customers to Access and Modify Personal Information
If you would like to request access to VinBase.ai or delete your information or have any other complaints or questions regarding our policy and practices, please do not hesitate to contact us via email address as stated on the website https://vinbigdata.org/en/about/